10+ Years of
UX Work Experience
Top User Experience Skills
Expert-level Skills
Strategic Design
Interaction Design
User Research
Wireframes
Interactive Prototyping
iOS & Android Design
Information Architecture
User Testing
Tools
Figma
Sketch
Adobe Creative Suite
Invision
Other
HTML/CSS
JavaScript
Agile Methodologies
Business Planning & Strategy
Feb 2023 - Current
Senior Product Design Engineer
The Church of Jesus Christ of Latter-day Saints
Assumed the role of Strategic Design Lead for three interconnected missionary products spanning Android, iOS, and web platforms. Engaged directly with product owners and department directors to showcase roadmaps, timelines, and design prototypes.
Collaborated directly with the Missionary Portfolio solution manager, leading an initiative to improve design processes. This resulted in increased design team productivity, enhanced strategic planning and research, and a more efficient design throughput, ultimately reducing overall costs.
Worked directly with development and project leads ensuring that ongoing work was prepared, scoped, and designed. This proactive approach reduced development time and minimized questions and issues for developers.
Researched and implemented a new information architecture, along with regular improvements for the Church’s iOS app, used by 450 Mission Leaders. This effort contributed to a global increase in total app use to 90%.
Initiated and led a multi-year redesign for the international mobile Android app used by over 70,000 of the Church’s missionaries for daily activity scheduling and reporting. Shared responsibility for strategic vision and direction.
Regularly iterated through interaction design improvements, creating wireframes and prototypes for research purposes and for regular presentations to stakeholders and developers.
Conducted ongoing user research for all projects to validate business and design decisions and identify new design needs.This ensured that our design solutions were user-centric and met the evolving needs of our user base.
Apr 2022 - Dec 2022
Lead UX Designer & Researcher
4Privacy
Responsible for company design strategy & implementing customer-centric experiences across all platforms leading to increased investor interest and contributions.
Improved user research practices and conducted remote generative & evaluative research including surveys, card-sorting, and face-to-face interviews.
Delivered assets in all levels of fidelity from sketches and wireframes to high-fidelity design and functioning prototypes used to improve research and investor understanding.
Sept 2021 - Mar 2022
Lead UX Designer & Researcher
AvantGuard Monitoring
Set the experience vision for corporate products and effectively communicated design decisions to leadership and executives.
Organized and led the design team for the creation of a corporate design system used across multiple companies and websites, unifying the user experience.
Implemented in-person and remote research methods for improved understanding of users.
Sept 2019 - Sept 2021
Senior Product Designer
The Church of Jesus Christ of Latter-day Saints
Completed redesign of internal auditing system in a multi-year development effort. Included all phases of the project, from research discovery to prototyping and high-fidelity designs.
Full product redesigns on international projects involving user scenarios, wireframes, designs, and prototypes used for coordination with stakeholders and development teams.
Contributed to the corporate design system to increase production for internal designers.
May 2018 - Sept 2019
Lead UX Designer & Researcher
Edge By Ascential
Co-led UX across companies on multiple projects simultaneously for strategy, user research, information architecture, interaction design and usability testing while maintaining the global design system.
Completed multiple redesigns of various high visibility and high impact client tools using wireframes and prototypes, providing user-centric features and functionality.
Coordinated and collaborated with Product Management, Engineering, Sales & Marketing to identify user pain points for improvement and validated with user-tested.
Aug 2017 - Dec 2019
Masters of Science
Human Factors in Information Design - Bentley University
Ranked #1 in the nation from 2016–2018, the program provided a deep understanding of human behavior (cognitive, social, and cultural psychology, human perception, and behavioral economics), complemented by strong qualitative and quantitative skills, with the goal of identifying insights leading to design innovation.
Education focused on learning about human behavior relative to product design, universal accessibility, minimal design, usability, and the user experience.
Centralized curriculum around UX research methods, including ethnography, field research, interviews, survey design, and formative and summative usability testing.
Mar 2016 - Aug 2017
UX Designer & Developer
Nu Skin Enterprises
Created strong design concepts and developed design layouts for a variety of creative projects using Photoshop, Illustrator and InVision.
Completed redesigns of essential client tools while iterating through wireframes and prototypes to provide user-centric features and functionality.
Coordinated and collaborated with Product Management, Engineering, Sales & Marketing to brainstorm and identify user pain points for improvement and then user-tested for validation once implemented.
2015 - 2016
UX Designer & Developer
Applicant Pro
Managed projects and design layouts to improve site responsiveness using Photoshop and Illustrator.
Used HTML5, CSS3, JavaScript, Bootstrap, PHP to develop and maintain client sites, applicantpro.com and it’s subsidiaries.
Created various physical design assets for display and marketing pieces.
2013 - 2017
Bachelors of Science
Interaction and Design - Utah Valley University
Focused on the user experience, education concentrated on increasing skills of product design and development. Courses ranged from web and app development to design mockups and prototyping.
Curriculum included teachings to improve empathy for the users and understanding of a products audience and purpose across multiple platforms and nationalities.